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After-Sales Service

After-Sales Service

Today's business fields of semiconductors and electronic devices need quicker production of more products. Permanently stable performances are required for the production equipment to meet this need. Focusing on the operation stability of our devices, we make best efforts to provide pre-maintenance services and stable supply of parts.

The answer that we finally achieved was the stance on Life Cycle Management.

Life-Cycle Maintenance

The maintenance period including inspection of the equipment and replacement of the components needed for stable operation will be proposed as a Maintenance Program (Program). The program will be also periodically reviewed and proposed taking into account of operating state and condition.

Flow of Life Cycle Management

Flow of Life Cycle Management

Maintenance Program

Maintenance Program

Operation status check-up

Operation rate of the equipment significantly depends on the demand fluctuation, etc. Operating panel equipped with a function to check up the exact operationg conditions at a visit inspection by our Customer Service member.

Flow of Life Cycle Management

About Maintenance system

Maintenance performed
  Head Office Tokyo Branch
Address 6-2 Imagou-cho,
Yamatokoriyama-city, Nara
639-1031 Japan
1-2-6 Nisshin-cho,
Fuchu-city, Tokyo
183-0036 Japan
Contact Number +81-743-59-2362 +81-42-340-3072

For The Customers Using KAIJO Wet Station

We decided to establish the following support system and that is executed for the purpose to implement “Maintenance and improvement of device quality” as after sales operation of Kaijo products as well as smooth start-up of repetitive sales of Kaijo products.

1.Succession of Kaijo Corporation CS cooperative company

Software development company, 4 companies
CS cooperative company, 2 companies

2.Establishment of Support Sites

Support Site in Tokyo ⁄ Fuchu.
Support Site in Hiroshima.
T.T.C is established in Hsinchu, Taiwan

3.Part supply and device manufacturing system

50 Suppliers and cooperative factories were taken over

After-Sales Service

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